The retail industry is demanding and challenging at the same time. Our business-driven booking, scheduling and reservation platform supports the new way of doing business and lives up to the challenges of consumer needs and organizational efficiency.
Consumers' needs are constantly evolving. Retail organizations must be agile in order to keep ahead of demands, without losing control over their customer engagement, planning or inventory. Click-and-collect offerings peaked during Covid-lockdowns and on-demand or usage-based offerings in retail are growing in number. Consumers expect personalization and easily switch when the user experience isn’t right. Let’s live up to these challenges! With GoMeddo you can manage bookings, reservations or any type of scheduling in one easy-to-use platform within Salesforce. Combine the flexibility and intelligence of GoMeddo with the power of Salesforce to improve customer experience, create efficiency, simplify and optimize planning and grow your business.
GoMeddo is a native Salesforce application in which your retail staff can easily manage appointments, bookings or reservations. It’s suitable for organizations of any size, with no limits on the number of bookable items, services or reservations. Provide your customers with a flexible and customizable offering and at the same time, improve the employee experience to convert customer demand into a sale. Customer data is stored in Salesforce and ready to use for further engagement. Send automated confirmation and reminder emails to ensure your customers don’t forget their booking.
Make selection and booking easy. Integrate GoMeddo on your website with a standard widget, event page or our web front-end components API. Generate QR-codes or e-tickets for easy access of customers. Incorporate bespoke filters, multiple calendars, multiple languages and currencies for a completely tailored appointment management system. Present your business exactly as you want it with custom branding for a seamless experience. GoMeddo can be easily integrated with Salesforce Experience Cloud for an optimized digital experience. Simplify communications with automatic booking confirmations and notifications for customers and employees.
Use GoMeddo multi-dimensional booking intelligence with unlimited variables, to manage any kind of resource such as staff, products, inventory or locations. GoMeddo reduces the burden on administrators through auto-population of bookings over a time period and intelligent recommendations based on your chosen custom parameters. With pre-defined reservation types, GoMeddo can easily manage group bookings for the purpose of events for selected target audiences. Multiple pre-made Salesforce reports & dashboards are available out-of-the-box and allow you to make decisions based on real-time data.
GoMeddo connects customer and booking data within your Salesforce CRM. Bookings are no longer stand-alone appointments, they can be the starting point of marketing journeys as new customers become leads. Customer experiences become more manageable with all conversations, bookings and sales visible in a single platform. This makes it easier to directly provide additional services based on a customer profile or (re)engage in the future. Directly add payment options to your bookings or offer a subscription or invoice to drive revenue.
As a native Salesforce booking application GoMeddo had to pass a strict Salesforce security review that tests the security posture of the solution. All data is stored in your Salesforce environment and we do not monitor this for any purpose. As a company, we do not have access to your customer or booking data. GoMeddo is compatible with Salesforce Shield encryption software, assuring trusted data monitoring and securing cloud apps faster.
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Get in contact with our experts and find out what GoMeddo can do for you!
