Providing flexibility and scalability for a growing med -tech company

In today's dynamic business landscape, efficient scheduling and resource allocation are paramount for success. PROCEPT BioRobotics, a rapidly growing med-tech company with multiple locations, faced significant challenges in managing these processes. Their existing systems were affected by inefficiencies, siloed information, and a lack of scalability, hindering their ability to optimise operations and accommodate expansion.

PROCEPT BioRobotics is a commercial-stage surgical robotics company focused on advancing patient care by developing transformative solutions in urology. PROCEPT develops, manufactures, and sells the AQUABEAM Robotic System, an advanced, image-guided, surgical robotic system for use in minimally-invasive urologic surgery.

Challenge

PROCEPT BioRobotics faced operational challenges. Their information systems were disjointed, with data scattered across various platforms and manual processes leading to increased risks of delays and errors. This decentralised approach made it difficult to access real-time information, creating the risk of double bookings and scheduling conflicts for costly consultants and equipment. This resulted in a sub optimal usage of their assets. Additionally, their previous solution was ill-equipped to handle their growing needs, resulting in siloed and non correlatable data that hindered their ability to adapt and grow. This lack of flexibility limited their operational agility and compromised their long-term growth.

Why GoMeddo

Recognizing the urgent need for a comprehensive solution, PROCEPT BioRobotics turned to GoMeddo. GoMeddo's adaptable customization, specific configuration options, and intuitive user interface tailored to their unique requirements set it apart from other solutions. This flexibility allowed PROCEPT BioRobotics to streamline their processes and ensure seamless integration with their existing workflows.

Solution

GoMeddo provided visibility and control over scheduling and resource allocation. By centralising visibility on staff and resources, PROCEPT BioRobotics gained insights that were previously inaccessible. This newfound transparency enabled them to make informed decisions and optimise their operations with precision. Additionally, being 100% Salesforce Native, GoMeddo offered a platform that could grow alongside PROCEPT BioRobotics, accommodating their evolving needs without compromising performance or functionality. This scalability ensured that PROCEPT BioRobotics could scale their business without hindering processes, allowing them to pursue growth opportunities with confidence.

Results

With GoMeddo in place, PROCEPT BioRobotics experienced a transformation in their day-to-day operations. The risk of double bookings was eliminated, scheduling conflicts became a thing of the past, and operational efficiency increased. Employees were freed from tedious manual tasks, allowing them to focus on value-added activities that drove business growth and innovation. 

Conclusion

In conclusion, GoMeddo successfully supported PROCEPT BioRobotics, addressing their scheduling and resource allocation challenges and positioning them for sustainable growth. By choosing GoMeddo, PROCEPT BioRobotics unlocked new levels of efficiency, visibility, and scalability, ensuring their continued success in a competitive market landscape.

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