Delivering the booking platform for 1.000+ business events at ClubMed
As one of the most prominent high-end travel and tourism operators, ClubMed has been organizing more than 1.000 business events every year at their 80 all-inclusive resort villages in holiday locations worldwide. The needed a Salesforce based booking platform to match their needs.
The challenge
Being a one-stop solution for their customers, they were looking for a booking platform that would be their single source of truth to monitor the availability of the various resorts of ClubMed. ClubMed's team pays attention to personalized proposals while ensuring that the deliverables of all corporate events will be flawless.
The solution
After extensive research on the scheduling software market, ClubMed chose GoMeddo. As a central native Salesforce booking app, GoMeddo combined flexibility and intelligence with the power of Salesforce, offering a service that can streamline and organize ClubMed's sales processes.
Usage in practice
GoMeddo has become part of the sales department and contributes to every process in the sales cycle.
- The agents can see the availability of the venues.
- They have the necessary information to privatize specific areas inside their parks.
- Feasible ways of checking the availability of the locations through a calendar view.
- They can keep track of the availability of all the resources: venues, equipment and catering.
- Based on the layout of a booked venue GoMeddo can understand and inform the sales team about the capacity.
- Option to attach the order status (confirmed, pending, canceled) to the booking to avoid double bookings or overbookings
The result
After integrating with the Sales Cloud, GoMeddo linked all the scheduling to its platform through the opportunity and quote pages to keep the sales processes easy and efficient. The agents now have a booking engine that allows them to schedule from business events to team meetings while keeping track of the availability of ClubMed's locations. This solution ensured the sales team could work fast, efficiently, and in real time.
